Shipping Policy

Shipping policy

We offer a number of shipping methods for your convenience. Depending on the item(s) you purchase on https://dennismatthew.com and the location to which the items will be delivered, different shipping methods are available. At checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are based on the shipping method chosen and the value of the total order. Your total shipping charges will automatically compute during checkout prior to the completion of your order.

If available where you live, you will have the option to upgrade your shipping method for faster delivery (such as Second Day or Overnight service). If you choose to upgrade your shipping method to Second Day or Overnight, your order must be received and clear credit authorization by 12:00 p.m. EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States where our warehouse is located.

For orders $500 and above, a signature will be required at the time of delivery.

We ship to the following:

50 Contiguous United States

  • Standard Freight transit time, (7-14 business days)
  • Standard Ground transit time, (3-6 business days)
  • Second Day transit time, (2-3 business days)

APO/FPO Addresses

  • Shipments to APO or FPO addresses will be via USPS (expedited shipping i.e. Overnight/2 Day is not available).
  • The delivery time and cost for APO & FPO shipments may vary.

PO Box Addresses

Not available at this time:

  • Overnight transit time, (1-2 business days)
  • Guam, Puerto Rico, and the Virgin Islands
  • Orders default to ship UPS Standard Ground service with the transit time of 3-6 business days